There is a chance that someone was trying to break in and ended up damaging the lock.Īfter reporting the event and having the authorities check your household for intruders, you can proceed with replacing the lock. If the lock seems to be a bit rough and the frame has visible damage, then you need to report this to the local authorities before anything else. If there seem to be alignment issues, you will not be able to get the lock to engage or disengage properly.Īt this point, you should also check the lock for hardware issues. We suggest that you take care of the alignment and check on the striker engagement. If you’ve installed the unit yourself, then you’re likely dealing with installation issues as well. Fixing the alignment of the door lock relative to the frame can make all the difference in some cases. Try filtering out any possible reason why your door lock might not be working. If you do manage to find anything out of order, ensure that you attempt to remove it.Īt the same time, we recommend checking the door lock as well. What you are looking for is any possible obstruction that might be causing your door lock to act up. This will make sure that you aren’t facing any kind of bugs from the app.Īnother thing that you are supposed to check is the door handle as well as the hinges. Just to be safe, we suggest that you completely reinstall the app and go through the setup process again. We strongly advise that you thoroughly check your application and ensure there isn’t anything wrong with your device. As a result, you can often face issues with your lock because of the app. The biggest difference between a smart lock compared to a traditional lock is the accommodation of a smart app. That will be more than enough to help you through these complications.įrom there, you can go about fixing the issues accordingly without worrying about more errors down the road. So, all that you need to do here is to check the batteries and then fix the power supply to the unit. The engagement of the battery in the compartment will make all the difference, and you will not be able to get any response otherwise. Here, you need to make sure that you’re purchasing compatible batteries and installing them correctly. Also, if the batteries aren’t well maintained, they might need a complete replacement instead. This is why you have to make sure that the batteries are fully charged on these locks. Typically, smart locks that are running low on batteries won’t function at all, as these require an adequate amount of power to work. Whenever you notice anything wrong with your smart lock, you should start by checking if the batteries on your device are working like they are supposed to. Here are all of them mentioned down below: Fixing Oaks Door Lock Not Working To help resolve such problems, we will be listing some solutions that can be tried out. Hopefully, you won’t have to struggle much with the system. So, you will have to go through quite a few troubleshooting methods to figure out the issue. There are a ton of issues that can play here, from the basic power supply to the configurations and the installation of the unit.
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